apollo

Contact Us for Enquiries / Grievances

Apollo Healthco Limited
#19, Bishop Gardens,
Raja Annamalaipuram,
Chennai,Tamil Nadu- 600028 Tamil Nadu - 055628

Level 1 - Customer Support

You may click the link for any queries or assistance related to your orders:
https://www.apollo247.com/needHelp


For Corporate Inquiries:

Mail us at: corporate@apollo247.org

Level 2 - Customer Support

You can contact our customer support team by emailing your concern to us at helpdesk@apollo247.com. The team will revert to your concern/query within 8 hours from receipt of your query/concern.

Level 3 - Customer Support

If your query remains unresolved by the preceding levels, you may contact the relevant grievance officers as given below with the details of your interactions with our customer support team through Level 1 & 2.

Service

Grievance OfficerE-mail IDContact No.
Online Medicines OrdersKaran Sharmagrievance@apollo247.com080-45050410
Online Diagnostic BookingsPreethesh Fernandesgrievance@apollo247.com080-45050411
Doctor Consultation BookingsSonali Dhakregrievance@apollo247.com080-45050412

Once a customer files a complaint via email or telephonic communication on the channels specified above, the Consumer will receive an acknowledgment of the grievance from the Grievance Officer, within 24 hours.

The contact numbers displayed above are operational every day of the week from 10:00 am to 7:00 pm only.